RETURN POLICY

         The Purchaser is authorized to return defect-free and sanitary goods to us in their original unopened packaging at his own cost if we agree that these have been purchased from us. We shall not have to explain why we refuse to agree to take back the goods. Returns with a net value of less than USD 25 and special orders are not taken back as a matter of principle. We provide 14 days return possibility from receiving the item. If you have any questions, please send us an email via “support@optodiag.com” and tell us to know the reason for your dissatisfaction. We take responsibility to replace or refund fully if any of the accepted order lacks or that it doesn’t fit our description in the website.

The total purchase price (except for shipping) is refunded if the following conditions:

• The item is returned in the related form,
• The product has not been put in actual use,
• Items that are sealed cannot be returned if the seal is broken or the software activated.